Community Umbrella Agency

Philadelphia’s new model for permanency services, Improving Outcomes for Children (IOC), is taking a community-based approach to streamline accountability and improve services. Community Umbrella Agencies (CUA’s) are community-based agencies that are responsible for the provision of direct case management services to families in their designated region. The CUAs ensure that local solutions and resources are more accessible to children and families. They develop connections to formal and informal neighborhood networks that can strengthen and stabilize families. In addition, they are responsible for recruitment and retention of foster and adoptive parents in the neighborhoods where children live. Bethanna is the Community Umbrella Agency (CUA) for Center City and South Philadelphia serving the 1st. 3rd, 6th, 9th, and 17th police districts. This service region is designated as CUA #8.

 Community Advisory Board

Delores Mills (Chair), House of Able
Jude Arijaje (Co-Chair), Minuteman Press of Philadelphia
Rev. Bruce Points (Secretary). Zion AME Church
Dr. Kamau Kanyi, Director of Community Engagement (CUA Region 8), Bethanna
Dr. Rev. Myra Maxwell, Philadelphia District Attorney’s Office
Carmetta Dickerson, Town Watch Integrated Services
Tyrique Glasgow, Young Chances Foundation
Michelle Heyward, Department of Behavioral Health and Intellectual DisAbilities
Meeka Outlaw, Diversified Community Services
Anton Moore, Unity in the Community
Malkia Singleton Ofori-Agyekum, Parent Child Home Program
Tiphanie White, Councilman Kenyatta Johnson’s Office
Kim Rollings, Ox Sun Spa
Rory Sweeney, Saints John Neumann & Maria Goretti Catholic High School
Jiawen Xiong, Asian Arts Imitative
Lynne Wilkins, Senator Anthony Williams Office
Michael Johnson, Town Watch Integrated Services
John O’Conner, Community Relations Officer, 17th Police District
Kimberlee Hickinson, Community Relations Officer, 17th Police District
Maritza González, Sunrise of Philadelphia
Sean Korman, Starbucks
Taryn Goldsmith, Hood Savior, Inc.
Melodie Jackson, Department of Behavioral Health and Intellectual DisAbilities
Monique Smaller-Rush, South Philadelphia Kiwanis Club
Tanika Little, Ian-Yae’s In Touch
Charles Reeves, Tasker Morris Neighborhood Association, RCO
Kim Smith, South Philadelphia Jr. Stakeholders

IOC Principles:

  • More children and youth maintained safely in their own homes and communities
  • More children and youth achieving timely reunification or other permanence
  • A reduction in the use of congregate care
  • Improved child, youth, and family functioning


  • Case Management
  • Behavioral Health
  • Parenting Education
  • Resource Home/Foster Care
  • Adoption Services

For more information view our Brochure

Call Toll Free at 800-394-6500